Jump to start of content
SELF STORAGE | NORTH CAROLINA | STANFIELD | FAQ
Frequently Asked Questions


What are your rates?
Should I make a reservation?
Do I need insurance?
Do you give me a key?
Can I pay for my unit over the phone?
What type of payment do you accept?
Do you sell boxes and moving supplies?
What is the minimum rental commitment?
What kind of documentation do I need to rent a unit?
Do you have your own movers?
How long will it take to complete my transaction on move-in day?
What are your hours of operation?

 

 

 

 

 

 

 

 

 

 

What are your rates?

Our rates vary depending on size and type of storage. A complete list of rates are available in Sizes and Rates.

(return to top of page)

 

 

 

 

Should I make a reservation?

Availability changes on a daily basis. In order to make sure that the space that you want is available when you need it, we recommend that you make an advance reservation.

(return to top of page)

 

 

 

 

Do I need insurance?

West Stanly Mini Storage does NOT provide insurance on your stored contents. You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We provide new tenants with a brochure from one of these companies. Insurance is the tenant’s responsibility.

(return to top of page)

 

 

 

 

Do you give me a key?

You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.

(return to top of page)

 

 

 

 

Can I pay for my unit over the phone?

You will need to visit the facility to lease your unit and make the initial payment. After that, you may call to make payments via credit card.

(return to top of page)

 

 

 

 

What type of payment do you accept?

We accept cash, check, Visa and MasterCard. DO NOT put cash in the night payment box.

(return to top of page)

 

 

 

 

Do you sell boxes and moving supplies?

We sell a variety of moving boxes and supplies at the storage office.

(return to top of page)

 

 

 

 

What is the minimum rental commitment?

The minimum rental period is 1 month.

(return to top of page)

 

 

 

 

What kind of documentation do I need to rent a unit?

A valid driver’s license or federal ID with picture is required to lease a unit.

(return to top of page)

 

 

 

 

Do you have your own movers?

While we do not offer moving services, there are a variety of movers available in our area. Check the yellow pages under the heading "movers" for a complete list.

(return to top of page)

 

 

 

 

How long will it take to complete my transaction on move-in day?

The entire move-in process should take less than 15 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier.

(return to top of page)

 

 

 

 

What are your hours of operation?

Please click here for our office and gate hours.

(return to top of page)